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Staff Confidence is the Key to Business Success

February 19, 2021/0 Comments/in Out of Africa /by Stuart Lacey

Many suppliers employ sales staff who speak polite English but have no idea about the company or its products and assume you want a cheaper price than what you paid last time. "Doom," says Stuart Lacey.

A Tale of Two Suppliers: Quality vs Price

February 18, 2021/0 Comments/in As I See It /by Dennis Haines

I was so brutally honest about our strengths and weaknesses my nickname became “Honest Den." And it stuck. And I have lots of stories to tell.

The HP Trojan Horse to Capture Your Customers

February 11, 2021/0 Comments/in End of the Day with Ray /by Ray Stasieczko

Controversial industry commentator Ray Stasieczko has just figured the HP A3 devices sitting in your customers' offices may very well be sharing data with the OEM that could end up disrupting your business.

Short Term Gain for Long Term Pain

February 9, 2021/0 Comments/in My Word /by James Douglas

James Douglas says, "Cut the bull. It’s just us talking here. Be honest about your business and the way you make decisions. Are you just 'talking the talk' or are you 'walking the walk' when it comes to quality products?"

Berto Discovers What Shocks Buyers Most About Suppliers

February 7, 2021/0 Comments/in Berto /by Berto Valenzuela

RT's resident cartoonist, Berto, goes onto the factory floor to experience the first-hand tension between quality and price. Is this the same experience buyers have all over the world in the pursuit of "value"?

Giving the Shirt Off Your Back for Quality Price and Ethics

February 7, 2021/0 Comments/in Business Tips /by Darren Turner

Darren Turner gives the shirt off his back to explain how value is often confused and conflated with price, when, in fact, it refers to the worth of usefulness that something has.

Xerox: Between the Digital and Physical Worlds

February 6, 2021/0 Comments/in End of the Day with Ray /by Ray Stasieczko

Controversial industry commentator Ray Stasieczko claims Xerox has excellent opportunities in front of it and is focusing on the realities of digital transformation. "Watch this company!" he urges.

5 Quick Questions: Investing in Your Supply Chain

February 3, 2021/0 Comments/in Just A Minute /by David Gibbons

The "key to success" secret revealed by HYB's Vincent Chen can only be achieved one day at a time if you are going to emerge as a market leader.

Vertical Integration in the Latin Aftermarket: the Next Step?

February 1, 2021/0 Comments/in Latin Letters /by Gustavo Molinatti

Cloud-based solutions and personalized services can be transformed into new business growth opportunities and the consumer market can become a tasty slice of cake that everyone will want to get their teeth into.

Upstream or Downstream: Make Sure You Have a Paddle

January 13, 2021/0 Comments/in Tech Tips /by Mark Dawson

Expect much more activity. Pre-COVID, consolidation was long overdue. The pandemic has exacerbated the situation. There are too many players chasing the same customers. Get ready. Get your paddle!