Latest News

Second Hot Potatoes Webinar Wraps Up with Positive Feedback
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Xerox Says On Track for a Profitable 2023
Xerox earnings are out and for the first time in recent memory, they had good news to share.

HP Sues 11 Third-Party E-Commerce Cartridge Sellers
HP finally sued the named defendants over the look-alike packaging sold on e-commerce sites like Amazon.

Clover VP Joins Association Board and Executive
Keli Posch and Tricia Judge have already worked together to advance the many benefits of cartridge remanufacturing.

Cartridge World Founder Dies Aged 74
Bryan Stokes heard you could make a fortune from refilling laser printer cartridges in 1988 and decided to give it a go.

Fake Information About China and the Environment Revealed
Misleading information is going around that would have you believe the Chinese only do compatible imaging supplies.

Chinese Imports Surge in India
Exports to China fell sharply while imports of finished products grew 12% in the year ending December 2022.

Antitrust Authority Goes Soft on Firmware Updates
Epson and Lexmark are only required to adequately inform consumers if and when firmware updates will happen.

Epson Releases New Eco-tank Printers
The new release gives everyone the freedom to print in color without worrying about running out of ink.
InTouch TV
Features

Free Trade Zones: Advantages for Value Chain Participants
Dr Mohan, Chief Knowledge Officer at the World Free Zones Organization, explains the benefits of free zones for those importing and exporting products around the world.

Sourcing Quality Products in China at the Right Price
Dennis Haines has found there are many fantastic factories in China, but also many dreadful ones. It's difficult to judge a factory from afar—if it looks too good to be true, it probably is.

5 Questions: General Counsel Quizzed About SCC's Future
Tricia Judge asks General Counsel Beth McKee if she sees Static Control's legacy continuing to address the industry’s legal issues head-on.

5 Questions: Challenges and Opportunities Confronting SCC
Juan Carlos Bonell is a potential CEO for Static Control and he talks exclusively to RT about SCC's focus and future.

Static Control's Passionate Vision for the Future
Juan Carlos Bonell, SCC's new executive management chairman promises first-to-market, innovative solutions that customers need to be competitive.

Static Control's Relentless Pursuit of Innovation
SCC disassembled hundreds of thousands of cartridges from every printer manufacturer to ensure it mastered the inner workings of cartridges better than anyone else.
Blogs

Why Quality Will Always Win Over Price
The fundamental truth that 'Service' is critical to customers for them to be repeat purchasers is well known, yet many are still not practising it, says Stuart Lacey.

You Cannot Always Blame the Pandemic
Ben T Chen argues that many are quick to blame others when things go wrong, rather than confronting the truth they themselves caused the demise due to a lack of integrity and professionalism.

Biggest Imaging Supplies News Stories of 2022
David Gibbons reflects on the top 12 stories that impacted the printer and imaging supplies industry in 2022.

Static Control: Industry Champion
Tricia Judge remembers how the epic battle at the US Supreme Court definitively decided the issues of post-sale restrictions and effects of foreign first sales.

The Scary and the Scared
Yes. It's Halloween, yet controversial industry commentator Ray Stasieczko reminds us that being scared is not an excuse to coil into complacency.

Costs Rise But Cartridge Prices Fall - Berto Hits the Gutter
Cartoonist Berto muses some markets are so price-sensitive, they don't realise quality, the environment and IP rights are being lost.