Tuesday, June 17, 2025
Why Quality Will Always Win Over Price
The fundamental truth that 'Service' is critical to customers for them to be repeat purchasers is well known, yet many are still not practising it, says Stuart Lacey.
Out of Africa
Staff Confidence is the Key to Business Success
Many suppliers employ sales staff who speak polite English but have no idea about the company or its products and assume you want a cheaper price than what you paid last time. "Doom," says Stuart Lacey.
Time to Seize the Opportunity in Africa
The so-called “developing market” is a label given by mature markets to territories they are scared of, confused with, or too lazy to invest time and money to develop and an excuse for being unsuccessful.
Striving for Into Africa
It's not about "Out of Africa" anymore as many like-minded enterprises see the incredible opportunity to rekindle manufacturing on the continent, for both local consumers, and for export.
Industry Eyes Turn to Africa
Industry eyes turn to Africa despite being too complicated in the past because it now hosts six of the world’s top ten fastest-growing economies.
Think differently: what makes a good strategy
In today's world, what used to be the best strategy isn't always effective, nowadays we have to think differently.
Service is the Number One Job
Although it is great to retain 100% of our customers, it is not realistic. Customers will leave you for a variety of reasons.
We Found Growth in Changing our Focus
"For me it is a mix of both and sticking with the trends."