Remanufacturing the Customer's Cartridges Instore

Remanufacturing the Customer’s Cartridges Instore

James Douglas says the general rule for remanufacturing in a store environment is "refill if it is quick and easy if it offers a low failure rate and a higher margin."
Selling the Same Cartridge With a Huge Price Difference

Selling the Same Cartridge With a Huge Price Difference

James Douglas says customers expect to pay less online but are happy to pay a little extra for in-store service, but when the online price is 1/3 of your price for the same product, your sales and reputation are at risk.
Short term gain for long term pain

Short Term Gain for Long Term Pain

James Douglas says, "Cut the bull. It’s just us talking here. Be honest about your business and the way you make decisions. Are you just 'talking the talk' or are you 'walking the walk' when it comes to quality products?"
National Day Holiday Might Save China

National Day Holiday Might Save China

The 8-day National Day holidays will see hundreds of millions travel for the first time following nine months of severe lockdowns which economists say could keep China out of going into recession.
Online Sales Australia

Online Sales Outlook for Australia Market

Online sales have infiltrated the consumables business at a slow pace in the Australian market; the launch of online sellers turned out to be underwhelming.