Blogs

You've read the news, now here are the views... from the industry's top thought leaders.
Remanufacturing: From Dirty to Debutante

Remanufacturing: From Dirty to Debutante

Reman has been perceived as the garage-based “aftermarket” that produces dirty, worn products that may cost less, but also perform less. No more.
Getting Ready to Move Back to the Office

Getting Ready to Move Back to the Office

Google, one of the earliest adopters of remote working is currently preparing for a broad reopening in September when employees will be expected to be in the office for at least three days a week.
Not All Toners Work As Berto Finds Out

Not All Toners Work As Berto Finds Out

Berto visits the office, only to find low-quality toners may leave you with a poor end-user experience compared with tested and proven aftermarket options.
6 Quick Questions: Emphasizing Quality Over Price

6 Quick Questions: Emphasizing Quality Over Price

HYB's Kim Lee says it's possible to capture good, high-profit business away from the copier and printer OEMs but there are some secrets involved.
Can the Chinese Really Deliver What the Rest of Us Want?

Can the Chinese Really Deliver What the Rest of Us Want?

China was once a world leader in science and technology and is known for the Four Great Inventions. So, what happened? Did this ability to innovate and disrupt the status quo disappear?
Mark Dawson Your Brand Acts as an Influence of Choice

Your Brand Acts as an Influence of Choice

Even in the global imaging supplies market the OEMs still control the lion’s share of brand influence.
Selling the Same Cartridge With a Huge Price Difference

Selling the Same Cartridge With a Huge Price Difference

James Douglas says customers expect to pay less online but are happy to pay a little extra for in-store service, but when the online price is 1/3 of your price for the same product, your sales and reputation are at risk.
Darren Turner The Matteo Ricci Strategy to Find Middle Ground

The Matteo Ricci Strategy to Find Middle Ground

Darren Turner says Ricci's strategy to create middle ground even when there was no demand for his product can teach us something about how to be successful in business.
Getting the Price + Quality Formula Right

Getting the Price + Quality Formula Right

Steve Weedon shares the story of Gerald Ratner who lost $1B in 10 seconds and asks if cartridge retailers are getting the Price, Quality and Value equation right in their businesses.
Using Chip Technology to Control Consumer Choice David Gibbons rtmworld

Using Chip Technology to Control Consumer Choice

The OEMs are digging deeper to find ways to discredit the aftermarket and win a bigger slice of the market. HP now claims aftermarket cartridge chips may be a gateway for hackers. Really? Come on.

As I See It

Berto

Business Tips

Digitally Speaking

End of the Day with Ray

Into India

Judge's Ruling

Just A Minute

Keeping Up

Latin Letters

My Word

Out of Africa

Patently Speaking

Realizing Russia

Tech Tips