Katun Partners with Third-Party Service Providers to Support Authorized Arivia MFP Dealers Across Europe

Katun Partners with Third-Party Service Providers to Support Authorized Arivia MFP Dealers Across Europe

Katun Corporation (Katun), provider of Arivia multifunction printers (MFPs) and leading supplier of OEM-equivalent imaging supplies for printers, copiers, and MFPs, today announced the expansion of its European dealer support network through the certification of three third-party service providers. The initiative is designed to help authorized Arivia dealers deliver reliable, high-quality technical support to end users across key European markets.

Through this program, Katun provides dealer partners with greater flexibility and additional service resources to support customers when local technical coverage or internal service capabilities are limited. Each service provider has completed comprehensive training on Arivia devices and has been certified to meet Katun’s strict standards for technical expertise, service quality, and customer experience.

By offering certified third-party service resources, Katun strengthens its commitment to helping dealers scale their service capabilities, improve customer responsiveness, and deliver a more seamless support experience to end users.

Authorized Arivia dealers can request third-party technical support directly through Katun’s Katalyst partner portal, creating a streamlined process for accessing certified service resources when needed.

Katun’s current certified third-party service providers include:

• Solutions30 (France) – A leading European technology services provider that manages more than 80,000 service calls daily and delivers expert support and implementation services across the energy, connectivity, and technology sectors.
• Orrlo (United Kingdom) – An independently managed print services provider that offers technical servicing, consultancy, and back-office support to manufacturers, resellers, and dealers across the UK.
• MaintSystem (Italy) – An experienced IT support provider delivering on-site and remote technical assistance, helping businesses maintain operational continuity through reliable, tailored technology solutions and expert consultancy.

“Delivering exceptional service and support is critical to our dealers’ success and to the experience of their customers,” said Cinzia Gandini, General Manager of Europe, the Middle East & Africa at Katun. “By expanding our certified service network across Europe, we are giving our partners greater operational flexibility and faster access to trusted technical expertise. This program reflects our ongoing commitment to simplifying the dealer experience, strengthening customer support capabilities, and helping our partners grow with confidence.”

Authorized dealers in participating countries can learn more by visiting the Katalyst partner portal or by contacting their local sales representative. Learn more about becoming an authorized Arivia dealer at Katun.com.

Related:

• Katun Expands Arivia MFP Security with Cartadis Contactless RFID Card Reader Compatibility
• Katun’s Arivia Multifunction Printers Earn Prestigious Blue Angel Eco-Label
• Katun Announces Arivia MFP’s Compatibility with inepro’s Spider Solutions
• Katun Partners with Scanshare
• Katun and ELATEC Collaborate to Deliver RFID User Authentication for Arivia Multifunction Printers

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