New Cartridge World Boss Calms Partners
The new global CEO of Cartridge World has reached out to partners to assure them that business can continue. Despite the challenges, Edwin Lui (pictured) says there are new opportunities for the global network.
“My heart goes out to all who have been impacted by the COVID-19 outbreak,” Lui said. In a letter to partners, he said he is aware master franchisees, unit franchisees, corporate and partners’ staff are facing unprecedented times with some being forced to suspend their business activities altogether.
Many businesses including restaurants, bars, fitness clubs, cinemas and retail outlets including many international Cartridge World retail stores are forced to close doors.
He notes that many essential services and organizations including the government, hospitals and clinics, grocery stores and supermarkets and companies in the utility sector are still working. Lui says he is moved by the tireless efforts of Cartridge World franchisees who have changed their logistics, transportation, supply chain and order fulfilment processes to service these b2b customers.
He also points to the new emerging opportunities as more workers are isolating but still working from home using their own printers. He sees home delivery becoming the new norm in many sectors and is just one example of opportunities that will emerge in the printing equipment and supplies sector.
“Here at Cartridge World Corporate, all staff including myself and your regional managers will continue to work with no leave to be taken,” Lui state. “We will monitor the impact of the development of the COVID-19 outbreak and the announcement from WHO. We will evaluate the influence on the demand and supply of products especially the CW branded consumables with the official procurement centre and other approved suppliers and commit to providing all reasonable support to our partners.”
Lui also says that the global head office has managed to source suppliers of face masks who claim to have the capacity to supply partners and staff across the global network.
In a letter to partners, Lui urges them to take care of themselves and their loved ones. “I know we will work to get through this together.”