Blogs

You've read the news, now here are the views... from the industry's top thought leaders.
The 3 Biggest Challenges for the Aftermarket

The 3 Biggest Challenges for the Aftermarket

Dr Ivan Rosales reminds us as with Sisyphus, we can choose to find the bright side and prevail or allow ourselves to be overwhelmed.
Ninestar - the Chinese matter that won't go away

Ninestar – the Chinese matter that won’t go away

Ninestar will want to clear its name and resume the good business relationships it has in the USA with key brands and clients.
Lower Defect Rates for the Konica Minolta C360i

Lower Defect Rates for the Konica Minolta C360i

Ben Chen reveals how we can identify the most common headaches with this popular copier, and why they are different to laser printers.
Global logistics and its impact in Latin America

Global Logistics and Its Impact on Latin America

Inefficient logistics increase the cost of doing business and reduce the potential for integration with global value chains.
Greenwashing - Berto urges OEMs to come clean

Greenwashing – Berto urges OEMs to come clean

Berto shares the frustration of many who want the OEMs to come clean on their claims of eco-friendliness, and are merely engaging in a game of pretence. 
How Important is Price when Building a Brand?

How Important is Price when Building a Brand?

Mark Dawson argues much of the aftermarket toner cartridge industry has never understood branding.
How do Costs Impact Prices and Prices Impact Costs?

How do Costs Impact Prices and Prices Impact Costs?

Static Control's Juan Bonell argues the most successful companies are those that continue to provide high-quality solutions.
Lower Defective Rates Are the Basis for After-service

Lower Defective Rates Are the Basis for After-service

Ben Chen shares how he could have lost a customer but was given the opportunity to redeem the situation "based on our previous, good, long-term cooperation."
OEM Firmware Strategies Could Violate US Anti-Trust Laws

OEM Firmware Strategies Could Violate US Anti-Trust Laws

Industry thought leader Christian Pepper urges those who have evidence that OEM firmware strategy violates the US Anti-Trust laws to be a Whistleblower to the Department of Justice.

What Does Collate Mean in Printing

Collating isn't always necessary. It all depends on what you're printing.

As I See It

Berto

Business Tips

Digitally Speaking

End of the Day with Ray

Into India

Judge's Ruling

Just A Minute

Keeping Up

Latin Letters

My Word

Out of Africa

Patently Speaking

Realizing Russia

Tech Tips