LD Products Opens East Coast Fulfilment Center

Office supply retailer LDProducts.com has opened its second fulfilment center in Mountville, PA. This new location complements the company’s main warehouse facility in Long Beach, California. With other carrier optimizations, 75 percent of LD Products’ customers will now receive their packages within two days of ordering – 40 percent, overnight.

“Today’s retail customers expect fast shipping as a basic tenet of customer service,” said Aaron Leon, CEO. “Our West Coast customers are always pleasantly surprised when their package arrives sooner than expected. This expansion to the East Coast is our way of proactively delighting our customers and exceeding their expectations.”

In a space as competitive as printer ink and office supplies, stagnancy is not an option. To provide its customers with additional peace of mind and convenience, LD recently lengthened its 100 percent satisfaction guarantee on all of its products to two years. This is a year longer than the typical guarantee offered by most suppliers of printer ink and office supplies and reflects LD’s continuing effort to put customer satisfaction at the forefront of corporate goals.

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