HP Offers Contactless Services

HP Offers Contactless Services

According to India TV News, HP is helping professionals and home users stay safe in social distancing times. India is facing a very tough time with COVID-19, so the printer OEM has expanded its Contactless Service On Wheels service to 25 cities, including Pune, Ahmedabad, Cochin and Hyderabad.

The service is currently operational in Delhi, Mumbai, Chennai, Kolkata, Bengaluru, NOIDA and Ghaziabad. The HP technicians in the vans follow all health and safety guidelines while bringing service delivery closer to home.

“The service will offer an unparalleled experience of reliability, safety and business continuity to our valued customers and work from home professionals,” said Vinay Awasthi, MD, HP Inc. India market.

Several customers who have postponed onsite service for their PC or printer at home due to social distancing and health advisory norms can avail this service now. To avail this service, customers can register with HP’s service team who schedule an appointment for the customers.

The onsite technician will arrive in the van with the requisite parts. Customers can hand over their product homes to the technician who will carry out the repairs in the van and return after service.

For major repairs, the device will be taken to the service centre and delivered to the customer at a later date, said the company.

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• HP India Moves to Boost Entry-level Printer Market
• HP India Takes On the Refilling Industry
• HP to Build Center of Excellence in India 

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