Counterfeit HP Cartridges Confiscated In Malaysia

HP claims that more than 2,000 counterfeit toner cartridges were confiscated by Malaysian law enforcement officials. The value of these counterfeits totaled RM540, 000 (US$181,300). No responsible persons were arrested yet.

An investigation is underway to identify the entity’s downstream customers, upstream suppliers and any related facilities. A counterfeit product is defined as one that looks identical to the genuine or original product and often contains refilled cartridges with low-quality inks and toners.

Jimmy Kwok, Anti-Counterfeit Manager, Printing and Personal Systems, for HP Asia Pacific and Japan, expressed his gratitude to the Malaysian authorities for protecting consumers and businesses against the illegal actions of counterfeiters.

Mr. Kwok said, “Counterfeit print cartridges run several risks, ranging from substandard print quality to printer downtime due to damage by inferior counterfeit supplies. We will continue to work closely with the local authorities to combat the fraudulent manufacture, distribution and sale of counterfeit HP supplies products and protect our customers.”

“The diligence of the HP anti-counterfeiting program in the Asia Pacific region has resulted in law enforcement agencies successfully confiscating more than 25 million units of counterfeit cartridges and components in the last four years,” said Kwok.