Xerox emphasizes document security

Sourced from CRN

Xerox aims to better position its channel partners with differentiated services providers, by pushing forward document security.

After the Xerox Security Summit attended by 200 vendors, agents, dealers and customers, document security was highlighted. One of the participants was Chris Gallagher, print management consultant at Chicago-based Green Office Partner.

According to Gallagher, “Plenty of additional security threats exist around printers”, but Xerox can meet the U.S. government’s rigorous FedRAMP standards, thanks to its partnerships with McAfee. Besides, the leveraging of Xerox’s managed print services, enabled Green Office to “manage more than 2000 machines across 34 states with a staff of fewer than 20 employees”.

Gallagher added , “everybody’s trying to sell copiers, and if they’re a little bit smarter, they’re trying to sell managed print services.”

Mike Feldman, executive Vice President and President of North American operations at Xerox has explained, “as SMB customers increasingly find themselves becoming victims of cybercrime – particularly as more cloud migrations take place – partners have a prime opportunity to educate themselves, dedicate resources to security and develop expertise.”

Feldman added that he “expects managed security services to continue being an integral part of the Xerox MPS portfolio”, as agents and dealers look forward to adding more value-added services to their sales accounts.

Steve Hoover, Xerox CTO and senior vice president, said they have put in a security software agent to help people easily implement the security features, and have received positive feedback.

Terry Greenan Jr., Vice President at New York-based multi-brand dealer Greenan Business Products, revealed that “the rise of Internet of Things-enabled devices has heightened customer awareness of print security needs”, and security actually leads a lot more than speeds and feeds, which is in line with Gallagher’s sentiment that “ security can be the gateway to net-new business as executive-level decision-makers become more involved in technology purchase decisions.”