E-commerce Upgrade

(Photo Credit: opi.net)

Office Choice customers are being promised an upgraded e-commerce experience.
According to OPI.net, the Australia-based office supplies network has just launched two IT programs that see the implementation of Cognos Business Intelligence and production information system. The former is said to provide automatic reporting, analysis, event monitoring and metrics tools, while the latter allows control data and pair production information with relevant metrics.
In addition, external sources such as websites, catalogues and data feeds can also be integrated into the production information system to meet trading partners’ individual needs.
Office Choice National IT Manager Tilley Raftopoulos said: “With these best-of-breed systems now firmly embedded, it has provided the group with an integrated platform for e-business coupled with an ability to access customer intelligence […] It will enable them to make informed decisions relating to their data from a customer and product perspective.”
The projects were initiated during the group’s 2016 strategic planning process.