Quocirca MPS Landscape Report 2018

Originally published at Quocirca.

Quocirca MPS Landscape Report 2018

Recently, the analyst firm Quocirca has released a report of managed print services (MPS) market. This report examines the competitive landscape for MPS and discusses the key market drivers and trends that will shape future MPS engagements. It also draws on new research conducted in June 2018. The survey covered organisations with over 500 employees using MPS in the UK, France, Germany and the US.

Managed print services (MPS), along with related services and solutions, represent fundamental growth opportunities for print manufacturers and their partners. However, the market is mature, forcing MPS providers to differentiate themselves with new offerings.

Market leaders: Xerox, HP Inc., Ricoh, Lexmark, Canon and Konica Minolta
The enterprise MPS market is characterised by a closely packed group of leaders: Xerox, HP Inc., Ricoh, Canon, Lexmark and Konica Minolta. All demonstrate a mature service portfolio, commitment to enhanced service delivery and an ongoing investment in analytics. Xerox in particular excels in its workplace productivity strategy, supported by its innovative ConnectKey multifunction printer (MFP) platform. HP Inc. continues to deepen its footprint with an expanded hardware portfolio and one of the most advanced security service offerings. Ricoh has perhaps the broadest range of non-print-centric services, with its IT services capabilities, and it has gaining gained stronger traction in Europe over the past year.

Strong performers: Kyocera, Sharp and Toshiba
Vendors in this category include Kyocera, Sharp and Toshiba. While all of them offer a comprehensive MPS service portfolio, this varies significantly by region, which means they lack a consistent global approach. These vendors primarily focus on the SMB market and, as such, are highly reliant on channel engagement to drive their MPS business forward.

For more details of this report, please visit Quocirca.