Canon, a leading imaging and business solutions firm, has partnered with three local service centres across three major cities in Nigeria, to strengthen its in-country presence and drive its “closer to customer” strategy.
The partnership will leverage the local strength and expertise of Ensure Services, Kontakt, and Technology Distribution (TD), to help create a business-to-consumer experience for customers.
The Canon-authorised service centre initiative is designed to support the imaging community in Nigeria, while creating access to repair and offer support for industry professionals, businesses and photography enthusiasts.
Through the three authorised service partners, Canon will offer total after-sales product repair services in eight locations across Lagos, Abuja, and Port Harcourt. The service centre will support all B2C products including DSC, DSLR, professional video, OPP inkjet- and Laser-printers, projectors and calculators under the Canon Central and North Africa warranty programme.
To further communicate the launch of the service centres, Canon, a Japanese firm, will also be launching a series of road shows – consumer engagement activities across key locations across Lagos, Abuja, and Port Harcourt.