Pulse Technology Joins The Cricket Continuum as Office-Ready Robotics Dealer

Dealer interest in commercial robotics continues to grow as office technology providers explore new revenue opportunities beyond traditional print and managed services. CricketsUS has announced that Pulse Technology has joined the Cricket Continuum, further expanding its Office-Ready Robotics dealer network.

Pulse Technology serves organizations across Illinois, Indiana, and Wisconsin. The company enters the Continuum as customers begin to ask practical questions about autonomous cleaning robots, delivery robots, service support, training, warranty coverage, installation, and how these machines operate within real buildings after the initial demonstration.

The Cricket Continuum helps office technology dealers, copier and MFP providers, IT dealers, and managed services organizations evaluate, sell, finance, deploy, and support autonomous mobile robots through a channel model they already understand.

Through its membership, Pulse Technology will gain access to training, dealer resources, and deployment support for office-ready robotics. The company’s experience in copier sales, installation, and account management will now be extended to commercial robotics deployments across various environments, including schools, offices, healthcare facilities, hospitality venues, warehouses, and other commercial settings.

“Pulse Technology has spent decades helping customers adopt technology that improves how their organizations operate,” said Vince Miceli. “Joining The Cricket Continuum gives our team a practical path into commercial robotics, supported by training, dealer knowledge, and relationships across the robotics market. We see this as a natural extension of the work our sales, service, and managed IT teams already perform.”

The Continuum will support Pulse Technology through dealer education, CORR readiness work, OEM alignment, sales enablement, and practical embodied AI solutions.

“Pulse Technology understands how to introduce new technology, support it in the field, and build customer confidence after the sale,” said Greg Walters. “That dealer experience is exactly what the Office-Ready Robotics market needs. Pulse will help turn the Office-Ready Robot concept into helping customers reduce costs, grow revenue, and increase profits.”

The announcement reflects a broader trend across the imaging and managed services industry, where dealers are increasingly looking beyond print to diversify revenue through AI, robotics, and workplace automation solutions.

The shift toward office-ready robotics also reflects one of the major trends shaping the imaging industry. AI, robotics, and channel transformation will be among the key themes discussed at the 2026 RemaxWorld Summit, where industry leaders will explore how emerging technologies are creating new opportunities beyond traditional print.

More information about the 2026 RemaxWorld Summit will be announced in the coming weeks.

About The Cricket Continuum

The Cricket Continuum is a dealer enablement program developed by CricketsUS to help office technology providers enter the commercial robotics market.

The Cricket Continuum builds a managed robotics channel through the office equipment dealer, copier, and MFP, IT, and managed services ecosystems. The Continuum helps dealers evaluate, sell, finance, deploy, support, and service office-ready robots in B2B environments, including front office, hospitality, healthcare, education, facilities, auto dealership fixed operations, and light warehousing.

The mission is direct: bring robots to the channel and the channel to robots. Website: https://crickets.global/

About Pulse Technology

Pulse Technology is an office technology and managed services provider serving organizations across Illinois, Indiana, and Wisconsin. The company supports customers through office technology, managed IT, document solutions, field service, and related business technology services. Website: https://pulsetechnology.com

Related:

RemaxWorld Summit 2026: Disrupt & Deliver —Surviving and Thriving in the Emerging Imaging Ecosystem

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