Ricoh Acquisition Strengthens its Move to Digital Services

Ricoh Acquisition Strengthens its Move to Digital Services

Ricoh Acquisition Strengthens its Move to Digital Services

Ricoh Acquisition Strengthens its Move to Digital ServicesDespite a strong statement in March 2021 stating its strong commitment to paper, the imaging giant which was founded in Japan 86 years ago has acquired Axon Ivy and its renowned digital process automation platform.

According to a statement on its website, Ricoh states Axon Ivy has over two decades of experience in building software platforms and solutions to help customers achieve their digital transformation goals. Axon Ivy is headquartered in Switzerland with offices in Austria, Germany and subsidiaries in the US and Singapore.

Through a global business structure change in April 2021, Ricoh integrated everything from development through production and sales in each business unit. This change has been empowering the organization to work more closely with customers and ensuring Ricoh continually innovates to meet changing market needs while driving business growth and improving capital profitability.

According to Ricoh, print remains at the heart of its strategy even though the company is shifting to being a digital print service company.

Akira Oyama, Executive Corporate Officer and President of Ricoh Digital Services Business Unit said, “This acquisition is part of Ricoh’s strategic investment for the growth of our Digital Services business. It enhances Ricoh’s capabilities to further support customers around the world with their digital transformation needs as well as Ricoh’s market position as a digital services company. Axon Ivy has a trusted reputation as a true digital enabler, complete with recognition from customers, peers, and industry analysts alike. Ricoh is delighted to welcome them to our family.”

David Mills, CEO, Ricoh Europe, adds: “We are tremendously excited about the opportunities this acquisition affords both Ricoh and our customers. From our own transformation journey as a global business services organization with exceptional expertise in document process management, we recognized that many organizations still struggle with complex technology infrastructures and requirements for further automation beyond just ‘paper to digital.’ This acquisition addresses just that business challenge – we continue to see a growing demand for software that isn’t constrained to just print or documents. This trend, coupled with our customers’ ambitions to move further along their digital journeys at pace, makes this a particularly exciting time in the history of Axon Ivy and Ricoh.”

Rolf Gebhard Stephan, CEO Axon Ivy AG, says: “I see tremendous value in becoming part of the Ricoh global family. We have built one of the most reliable and easy to use digital process automation platform and have a very successful track record in Central Europe. While we will retain our core strengths of technology and agility, we will benefit from Ricoh’s access to all major markets around the world. My team and I look forward to the prospect of Axon Ivy becoming a global leader in the digital automation space.”

Ricoh will continue to expand the value we offer to our customers, by developing our products and digital services portfolio, integration capabilities, and the foundation to provide services on a global scale.


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