Ninestar Comments on Customs Raid at Paperworld

Printer cartridge remanufacturing giant, Ninestar says there has been a ‘beat-up’ in the industry press over questions being asked of them by German authorities.  And they will not take it lying down.

Ninestar has released a statement explaining the inspection by German customs officials on its booth at the Paperworld expo in Germany.

According to The Recycler, “The officers removed a number of cartridges from the booth in a cart, after checking a list against the company’s products on display and stored on the booth.”

However, Ninestar says the report is misleading. “There was only one sample label cassette (RB-DY 45013) taken by German customs. It is a newly introduced product, and has not yet been released to the market. Ninestar’s patent team is confident the product does not infringe any patents, and is consulting with its German legal counsel as to how to respond with the authorities.”

Laura Fan, Senior Marketing Supervisor at Ninestar, told Recycling Times, “The incident had no impact on our customers visiting the booth. We had a successful exhibition in Germany.”

As a leading industry player, Ninestar say they are not surprised at the publicity they received at the 2013 Paperworld exhibition, but they will take a stand against malicious gossip and slander. “We reserve the right to seek sanctions, and pursue any action available to us under applicable laws, against any or all who circulate untruths about us.” Ninestar says it will not flee any responsibilities or obligations made upon them, but will also “do whatever it needs to do to protect its own and its customers’ legitimate interests”.

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